Brooke

Marketing Chick—D

Marketing AssociateModiphy
25-40 (average is 36) yrs
White
$40 K +
Female
Engaged, Single
Bachelor's degree
sunsplash stock image happy, pretty marketing coordinator

I want to impress my boss with the content I create on a website highlighting their brand.

BrookeMarketing Chick—D
Marketing Associate

Preferred Industries

Automotive, Business , Construction Trades, Design , Education, Finance, Government, Healthcare, Hospitality, Industrial Services, Insurance, Legal , Non Profit, Real Estate, Technology, Transportation

Somewhat entry level, a minimum of 2 years of experience, and is required to work in an office and wear many hats.

From copywriting, public relations, client relations, social media strategy, and social media management for local, national, and international brands.

Struggles with the balance saving the company $$$—vs. Getting a raise so that she can travel more with her boyfriend or fiance. 

Goals

  • Impress her boss, and receive accolades 
  • She thinks getting a master's degree will earn her more $$$
  • Needs to be given clarity from Modiphy that everything is handled so she doesn't stress out
  • Make more money, work less, travel more

Frustrations

  • Juggles many tasks
  • Feels invisible
  • She doesn't have enough time to do her job, is a people pleaser, and is frazzled
  • Has a Canva account, not trained in Adobe products. 

Personality

  • Accommodating, trusting, helpful, & loyal
  • Friendly, compassionate, supportive
  • Avoids chaos & change, risk-averse, takes time
  • Expressive. collaborative, & helpful

Interests

  • Travel
  • Running, yoga, 
  • Friends & family 
  • Instagram photos
  • Foodie 
  • MLB, NHL, NFL or college sports

Communication Style

  • Email or text
  • Loyal to her boss, bad with communication puts her bosses needs above hers

Social Passions

Women’s empowerment in the workplace, mentoring other young professionals.

Environmental Passions

Sustainable travel and eco-tourism, supporting local businesses during travels

Wayne

Operations Dude—A

Strategy & Operations ManagerModiphy
30-45 yrs
White
$65K +
Male
Engaged, Married, Single
Bachelor's Degree

I just want a website that works to work, I'm not trying to be a web designer

WayneOperations Dude—A
Strategy & Operations Manager

Preferred Industries

Construction Trades, Healthcare, Industrial Services, Insurance, Legal , Real Estate
Wayne is always on the go. He works remotely and on location as an operations manager or consultant for a business with 12-15 employees, He offers ongoing creative support & logistical solutions for his boss(es). 
Wayne is tons of fun, super busy, and highly professional.

Goals

  • Work more efficiently
  • Keep boss happy
  • Grow alliances

Frustrations

  • Limited time to manage the website
  • Demanding boss who needs a dependable site

Personality

  • Trustworthy
  • Resourceful
  • Decisive & concise
  • No BS straight talker

Interests

  • Healthy lifestyle
  • A practical man of faith
  • Cook food family
  • Devoted sports fan

Communication Style

  • Prefers texting
  • Just give him the facts

Social Passions

Community development through local businesses, family-oriented community services.

Environmental Passions

Promoting healthy lifestyles through outdoor activities, supporting local sustainable food sources.

Cade

White Label Partner—A

CEO Project ManagerModiphy , White Label
50+ yrs
Black/African American
$130 +
Male
Married
Associates degree + technical training

Sometimes it's important to give people the illusion of being in control. —Tony Soprano

CadeWhite Label Partner—A
CEO Project Manager

Preferred Industries

Any
Minimum 25 years overseeing creative projects from see to salad. He typically has an office with a minimum of 12 employees.  Comfortable with generating artistic vision that his team follows.
Considers himself the boss or team leader; he loves visualizing end results and getting his team creatives to execute his ideas through instructions.

Whether it’s for a TV commercial or brand activation, his main priority is to ensure the stylistic details of any of his clients are consistent and representative of their company’s brand.
 

Goals

  • Add value for his clients
  • Find solutions
  • Get it done and dusted 
  • Staying relevant and consistent 

Frustrations

  • Micromanagers (people that make things cost more, bean counter, folks who get in the way of his process) 
  • Under-qualified people in positions they can't handle (i.e., accountants in design) 
  • Anything that slows down the process 

Personality

  • Direct
  • Open-minded 
  • Technically innovative 
  • Success-oriented (always getting better than yesterday)
  • Team orientated 
  • Fun and wild
  • Out-of-the-box thinking 
  • Patient 
  • Dedicated * trustworthy 
  • Fear of failure avoids mistakes at all costs
  • Not gonna take business, just to take it 
  • People pleaser, sometimes it's hard for him to say no to people

Interests

  • Fishing 
  • Cooking 
  • Fitness 
  • Relaxation 

Communication Style

  • Zoom
  • Mavenlink

Social Passions

Leadership in community projects, supporting education and training in creative industries.

Environmental Passions

Advocacy for green business practices, interest in sustainable fishing and responsible outdoor activities.

Robin

Marketing Chick—A

Self-employed marketerLWE , Referrals
35-50 yrs
White
$50-75 K
Female
Any
Bachelor's Degree +
Marketing Chick—A

I just want to extend the shelf life of my client relationships

RobinMarketing Chick—A
Self-employed marketer

Preferred Industries

Automotive, Construction Trades, Education, Finance, Government, Healthcare, Hospitality, Industrial Services, Legal , Real Estate, Technology, Transportation

Robin is a one-woman show. At any given time, she can handle up to 5 clients max.

She works from home and considers herself an expert in Digital Marketing, Social Media, SEO, SEM, e-commerce, Content & Campaign Marketing, Influencing, Design, Graphic designer, art direction for web and print purposes, Comms, Press Relations, Public Relations, Corporate & Crisis Communication strategies, Photography & Video,  Event, Copywriting. 

Content creation and proofreading in different languages for web and print purposes. She positions herself as a strategist. 

Goals

  • Wants consistent income 
  • Squeezes every penny out of the client
  • Has to outsource but wants to appear knowledgeable or be in charge
  • Thinks an agency gets in between relationships
  • Desires to feel like the sky is the limit 

Frustrations

  • Nervous about losing accounts 
  • Talons gripped in everything she does
  • She views developers, designers & content creators as a threat 
  • She has a limited of clients she can manage
  • She has too much work to do and not enough time
  • Demands reliability 
  • Her biggest fear is being exposed for her lack of knowledge/ topic or the inability to provide a service

Personality

  • Doesn't broadcast all of her accomplishments.  
  • She focuses on the needs of the client, on the needs of the prospective client
  • She has imposter syndrome 
  • Likes to share insights on linkedIn

Interests

  • Travel
  • Crafts
  • Entertainment 
  • True crime 
  • Family & kids
  • Gaming

Communication Style

  • Prefers text
  • Enjoys small talk 
  • Likes clarity 

Social Passions

Women entrepreneurship, digital literacy for underserved communities.

Environmental Passions

Supporting eco-friendly home-based businesses, promoting sustainable digital marketing practices.

Jennifer

Marketing Chick—B

Marketing ConsultantModiphy , White Label
40-50 yrs
White
$75 K +
Female
Divorced, Married, Separated
Masters
Marketing Chick B

I want to wow my clients. It's never too late to rebrand; I want to create a world-class culture of meeting expectations.

JenniferMarketing Chick—B
Marketing Consultant

Preferred Industries

Business , Construction Trades, Design , Finance, Government, Healthcare, Industrial Services, Insurance, Legal , Real Estate, Technology, Transportation

A seasoned professional with a minimum of 20+ years of experience. She has an office location with employees.

She's always planning, directing, or coordinating marketing strategies, policies, and programs for high-level organizations and firms. 

She wants to maximize her firm’s profits, exposure, or market share while ensuring its customers are satisfied. In general, her focus is on her clients and focusing on their needs.

Goals

  • Her happiness is a moving target tied to her client relationships
  • Create consistent income
  • Gain community recognition
  • Listens, reflects, then provides clear opinions and advice
  • Innovate, shake things up

Frustrations

  • Wants proof of data, etc. 
  • Staffing issues. Not enough people to get the work done.
  • Wants all the glory 

Personality

  • Has difficulty trusting others 
  • Persuasive, setermined, dominant
  • Fast-Paced
  • Anti-risk 
  • Pragmatic (Runs A Tight Ship)
  • Assertive, demanding, skeptical

Interests

  • Travel
  • Fine Dining 
  • Fashion
  • Pro Sports
  • Bragging to her family 

Communication Style

  • Slow to respond (responds on her terms) 
  • Better at texting 

Social Passions

Female leadership in business, mentorship programs for young professionals.

Environmental Passions

Environmental: Fashion industry sustainability, support for local high-quality dining with a focus on organic and sustainable practices.

Darcie

Marketing Chick—C

Chief Marketing Officer or Chief Executive OfficerLWE , Modiphy
38-65 yrs
White
115 K +
Female
Divorced, Married, Separated, Widowed
Masters Degree
ai generated 38 year old white pretty female

I know what I want and I'm not afraid to ask for it.

DarcieMarketing Chick—C
Chief Marketing Officer or Chief Executive Officer

Preferred Industries

Automotive, Business , Construction Trades, Education, Finance, Government, Healthcare, Hospitality, Industrial Services, Insurance, Legal , Non Profit, Real Estate, Technology, Transportation

Highly educated, growth-oriented marketing leader. She develops, directs, and implements marketing campaign strategies, policies, and programs for small businesses and national non-profits that support aggressive growth and enhance brand equity. She works in an office, but teleconferences when needed, she has a large team that reports to her.

With over 20 years of experience, she typically stays in one job for a minimum of 12 years and frowns upon job hopping. She also believes in having an emotional connection with the people her organization helps, which dictates the mission. She celebrates dedication and won't work with people who do not align with her organization's goals.

She manages new product, or campaign development, creating new marketing products and services to remain an industry leader, increase market share and grow recurring revenue streams.

She's open to new ideas as long as she is in the driver's seat; she feels most comfortable as a leader and is likely to be assertive and push her teammates towards a successful outcome. Believes mentorship is the best way to grow in any industry. 

Goals

  • Acquiring and retaining business or donors
  • Successful outcomes
  • Her happiness is tied to the happiness of a board of directors
  • Generate consistent exposure for her brand or non-profit
  • Build strong relationships 

Frustrations

  • Sky-high expectations a board of directors or donors
  • Insufficient metrics 
  • High staff turnover rate
  • Staying ahead of competition 
  • Differentiating her brand or organization from others 

Personality

  • Fast-paced
  • Outgoing 
  • Dominant 
  • Decisive
  • Dedicated 
  • Connection 

Interests

  • Work-life balance
  • Spending quality time with family 
  • Community events (art, fundraisers)
  • Mentorship of next gen 

Communication Style

  • Email 
  • Phone 

Social Passions

Empowerment in non-profit sectors, mentorship for the next generation of leaders.

Environmental Passions

Involvement in community events promoting sustainability, endorsing eco-friendly business practices.

Fred

"Feeling Frisky" Theo Listener

CEO - Business ownerLWE , Referrals
40-49 yrs
White
100K+
Male
Single
Undergraduate degree

You're either on the bus or off the bus—If it works and I trust you—then we're good.

Fred"Feeling Frisky" Theo Listener
CEO - Business owner

Preferred Industries

Construction Trades, Healthcare, Hospitality
He needs a technological tool for everything; if it can take care of his accounting and bookkeeping, it's cloud-based or makes it easy for him to share humungous files, schedule his employees, write documents, CRM, CMS, and Email.

He doesn't have enough time to sweat the small stuff, and since he has 50+ people relying on me on any given day, he needs all the bells and whistles, and he's not afraid to pay for them.

If he needs something from you, he will call you on the phone; yes, he's frisky and bold enough to risk making a phone call to Theo. 

Goals

  • Keep his business open
  • Changing the industry he's in 
  • Winning (while the rest of you are whining, he's winning)

Frustrations

  • Doesn't have enough time to do anything 
  • Easily distracted 

Personality

  • Nostaligic 
  • Idealistic
  • Independent 
  • Observant
  • Creative
  • Reads the room
  • Doesn't take himself too seriously
  • Knows when to quit 
  • Prefers quality over quantity 
  • Self-assured

Interests

  • Comedy 
  • Podcasts
  • Nightlife
  • Cigars
  • Hunting or Outdoors 
  • Fitness

Communication Style

  • Phone call 

Social Passions

Entrepreneurial mentorship, supporting local comedy and arts.

Environmental Passions

Advocacy for sustainable outdoor activities and conservation efforts.

Brad

"Being Wild" Theo Listener

Plumber/ContractorLWE , Referrals
38-60 yrs
White
100K+
Male
Divorced, Married, Single
High School Trade School-apprentice 10+ years
good looking 40 something white man in front of his work truck

Plumbers make more than lawyers.

Brad"Being Wild" Theo Listener
Plumber/Contractor

Preferred Industries

Construction Trades, Industrial Services

Working in the industry since he was 18. Has at least 18-20 years of experience from apprenticeship to ownership. Spent at least 5-10 years as an apprentice to get where he is today.

He typically works alone because he wants to make a ton of money, and it's the only way he can guarantee customer happiness. He loves the big payout and is always on the hunt for bonuses.

He doesn't want to hear customer complaints. Prefers to do everything all by himself. Loves to help people save money; reputation is everything.

Goals

  • Making money
  • Happy customers 
  • Being self sufficient 

Frustrations

  • Customer complaints
  • Insurance costs 
  • Fees and restrictions 
  • Doesn't like soft, woke LA types 

Personality

  • Compassionate 
  • Goes above and beyond
  • Honest 
  • Healthy
  • Handsome
  • Funny
  • Fearless 
  • Extravert
  • Intelligent

Interests

  • Helping people
  • Giving advice
  • Making money
  • Pop culture 

Communication Style

  • Text
  • Phone
  • Email
  • Anything that gets the job done

Social Passions

Vocational education and training, community volunteerism.

Environmental Passions

Promoting energy-efficient practices in construction, supporting local trade and services.

Alex

"Actin' shy" Theo Listener

Attorney or Financial Advisor in law firmLWE , Modiphy
35-50 yrs
White
Any
Male
Divorced, Married, Single
Bachelor of Sciene + Doctor of Law (J.D)

I need my firm's website to look better than everyone else's— (not a fan of the big law look)

Alex"Actin' shy" Theo Listener
Attorney or Financial Advisor in law firm

Preferred Industries

Any, Business , Construction Trades, Finance, Government, Healthcare, Industrial Services, Insurance, Legal , Non Profit, Real Estate, Religion, Faith- based, Technology, Transportation

Midwestern older millennial, or a youngish Genx'er who listens to Theo on his commute to a law firm with a staff of 4-6 people.

He's either single or married with two kids under 5 years of age.  Worked for various law firms in the last 10 years and recently started his own firm with a peer. He has the authority to make decisions. 

He's a natural planner that only feels comfortable with all of the available information and analysis before making a decision. On his commute, Alex listens to every episode of Theo that he can because it's the only time he has to himself during very long days of litigation and financial planning for his clients. 

He values inclusion and an aversion to isolation. He's ok with feedback if he respects your position. He is ok with being part of a team, but he likes to lead the project; that's why he started his own firm. He wants client contact and professional development training, he is creative and entrepreneurial, and they want to use those skills in practice.

Goals

  • Wants to save his client's money
  • Prioritizing financial goals for clients
  • Avoiding conflict 

Frustrations

  • Equates success to salary
  • Concerned about future 
  • Spending money on staff 

Personality

  • Methodical
  • Structured
  • Likes personal space to think
  • Prefers to work privately
  • Somewhat skeptical 

Interests

  • Comedy 
  • Listening to podcasts 
  • Professional sports 
  • Family at home (if he's a parent)
  • Outdoor sports
  • Festivals 

Communication Style

  • Email 
  • In-person

Social Passions

Legal aid and financial advising for underrepresented groups, work-life balance for parents.

Environmental Passions

Encouraging outdoor sports and activities for families, involvement in local festivals promoting community engagement.

David

Marketing Coaches—A

Marketing & Brand ConsultantLWE , Modiphy , Referrals
50 + yrs
White
$100 K +
Male
Divorced, Married, Separated, Widowed
Bachelor's Degree +

Failure is a workout, a training ground for future success.

DavidMarketing Coaches—A
Marketing & Brand Consultant

Preferred Industries

Business , Construction Trades, Education, Healthcare, Industrial Services, Technology, Transportation
Marketing Coach A's primary focus is servicing his clients with ease; he builds brand strategies that translate to multiple markets to make companies stand out. That's why he needs a vibrant and exceptional user experience for all of his digital media creations. 
Because he has at least 20 years of experience, he comes from the old guard of MS Office and has a working knowledge of IT and marketing software. Because he's hyper-skilled at research,  he monitors and expects reporting to support all of his work. 

Goals

  • Make his clients stand out
  • Staying up to date with technology
  • Recruiting partners to help his business grow 
  • Help companies invest $$$ wisely

Frustrations

  • Staying relevant in the face of technology
  • Marketers that focus on themselves, not their customers 
  • Poorly executed workflows
  • Small ideas

Personality

  • Confident
  • Team player
  • Trustworthy
  • Attentive 
  • Advisor
  • Organized

Interests

  • Reading white papers & blogging
  • Spending time with his wife in his 5th wheel 
  • Bowling
  • Staying in touch with family via a family newsletter
  • Church community 
  • Fitness 

Communication Style

  • Email & phone 
  • Likes to lead the convo 

Social Passions

Knowledge sharing through blogging and community involvement, active participation in church community.

Environmental Passions

Promoting health and fitness, endorsing environmentally friendly business practices.